Terms of Service

1. Acceptance of Terms

By accessing and using the Nexisan website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Nexisan Limited provides information and coaching services related to gambling addiction. Our services include:

• Information about gambling addiction
• Gambling addiction coaching services
• Referrals to appropriate services
• Educational resources

Important: We provide coaching and support services, not medical treatment, therapy, or clinical services. We are not healthcare providers.

3. Limitations and Disclaimers

Not Medical Treatment

The information and services provided on this website are for educational and coaching purposes only and are not intended as medical advice or treatment. We do not provide therapy, clinical services, or medical treatment. Always seek the advice of qualified healthcare professionals regarding any medical condition or treatment.

No Guarantees

We do not guarantee specific outcomes or results from our coaching services. Recovery is a personal journey that varies significantly between individuals and requires personal commitment and effort.

Not Crisis Intervention

This website and our services are not designed for crisis intervention. If you are experiencing a mental health emergency, please contact emergency services (999) or the Samaritans (116 123).

4. User Responsibilities

Users of our services agree to:

• Provide accurate information when contacting us
• Use our services in good faith
• Respect the confidentiality of other service users
• Not use our services for any unlawful purpose
• Seek appropriate medical attention when needed

5. Confidentiality

We are committed to maintaining the confidentiality of all communications and information shared with us, subject to:

• Legal requirements to disclose information
• Situations where there is immediate risk of harm
• Professional coaching obligations and guidelines

6. Age Restrictions

Our services are designed for adults (18 years and over). Users under 18 should seek support from appropriate youth services or speak to a trusted adult.

7. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Nexisan Limited and is protected by copyright laws. Users may not reproduce, distribute, or create derivative works without written permission.

8. Website Use

Acceptable Use

Users agree not to:

• Use the website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the website
• Upload or transmit harmful content

Cookies and Data

Our use of cookies and personal data is governed by our Privacy Policy. By using our website, you consent to our use of cookies in accordance with our Cookie Policy.

9. Third-Party Links

Our website contains links to third-party websites. We are not responsible for the content, privacy policies, or practices of these external sites. Users access third-party sites at their own risk.

10. Limitation of Liability

To the fullest extent permitted by law, Nexisan Limited shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from:

• Use of our website or services
• Inability to use our services
• Reliance on information provided
• Technical issues or interruptions

11. Indemnification

Users agree to indemnify and hold harmless Nexisan Limited from any claims, damages, or expenses arising from their use of our services or violation of these terms.

12. Service Availability

We strive to maintain continuous service availability but cannot guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue services with or without notice.

13. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated "last modified" date. Continued use of our services constitutes acceptance of modified terms.

15. Professional Standards

Our coaching services are provided in accordance with relevant professional standards and ethical guidelines for coaching practice in the United Kingdom.

16. Complaints Procedure

If you have concerns about our services, please contact us at info@nexisan.com. We are committed to addressing all complaints promptly and fairly.

17. Contact Information

For questions about these terms, please contact us:

Nexisan Limited
Company Registration: 12345678
Pelican Works, Wakefield Road, Rothwell
Leeds, West Yorkshire, LS26 0RS
Email: info@nexisan.com
Phone: +44 113 287 6543

18. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

19. Entire Agreement

These terms, together with our Privacy Policy, constitute the entire agreement between you and Nexisan regarding the use of our services.